Frequenty Asked Question

Got Any Questions?

You can either contact your beneficiary or call the customer service team at the sending location.

The fee varies depending upon the country of origin, type of transfer, and amount. For more information please visit http://samsararemit.com/exchange-rate

Yes, all transactions are recorded. You shall be provided with a signed and stamped receipt at the sending location. In the case of the online model, the receipts are autogenerated

The transfers are very safe as Samsara Remit uses state-of-art technology system called i-Remit developed by a local vendor which is been widely used by many other domestic and international companies for decades without any discrepancies.

All transfers happen in Real-Time i.e. money payment instruction reach to the paying agency in Nepal within seconds and can be collected then and there.

Your Government Issued Photo I.D. where applicable and the amount you wish to send plus the applicable service fee.

Simply visit our nearest agent and fill out the form at the counter. The attendant of the agency will guide you through the required procedure.

Sending Procedures For customers using:

WorldRemit

Tayrex

Zipcoin

Established on June 1, 2006 under the approval of the Central Bank of Nepal (Nepal Rastra Bank) with the paid-up capital of NPR. 100 million (USD 1 million) Samsara Remit has been striving ever since with a focus on the customer - making it faster, convenient, and affordable, supporting Nepalese migrants globally.

The limit amount per day and per transaction is NPR. 1 million. But, this amount may not necessarily apply to all countries. The transfer limit depends on the destination country and its regulations too

You cannot send money from countries subjected to global economic sanctions like North Korea and Iran.

You have to contact call customer service team at the location from which the transaction was created. The cancellation may be subject to Agent's terms and conditions. Please be aware that cancellations cannot be made if bank transfer or cash pick-up mode has been completed

Samsara Remit has internal and legal obligations to act towards our customers conscientiously and in good faith at all times. If arises as a result of our act or omission, the funds will be returned and you may collect the money from the location of origin.

Customer information will NOT be disclosed to third parties for other uses unless otherwise asked to do so by a government body through Central Bank.

 

Please contact Samsara Remit here and we will do our best to address your issues.

If you suspect fraud on a transaction that has not yet been disbursed, please contact our Compliance Unit at 9801050970 or mail it to deepesh@samsararemit.com

Since transactions occur in real-time, the time for receiving the money depends on beneficiary's physical presence at the payout location.

 

This information can be given to the beneficiary yourself, additionally, your a beneficiary can search location here or contact our Support Unit here

1. Identification document, with your name same as in the payment order

2. PIN provided by the Sender

None

This depends on the amount being sent. If the amount is relatively larger than NPR.100,000 then our sub-agent will likely issue a Cheque to the beneficiary. Amount less than or equal to NPR.100,000 will be paid in full Cash.

Yes. All transactions are paid along with a signed and stamped receipt from our sub-agent. Additionally, one copy of the receipt is kept at the Samsara Head Office for six years.

Yes. In case of any fraud that has been perpetuated without your knowledge, it would be deemed as an internal matter and would not affect your transaction.

Please contact us. We will support you until the completion of the remittance is confirmed.

Since transactions occur in real-time, the time for receiving the money depends on beneficiary's physical presence at the payout location.

 

This information can be given to the beneficiary yourself, additionally, your a beneficiary can search location here or contact our Support Unit here

1. Identification document, with your name same as in the payment order

2. PIN provided by the Sender

None

This depends on the amount being sent. If the amount is relatively larger than NPR.100,000 then our sub-agent will likely issue a Cheque to the beneficiary. Amount less than or equal to NPR.100,000 will be paid in full Cash.

Yes. All transactions are paid along with a signed and stamped receipt from our sub-agent. Additionally, one copy of the receipt is kept at the Samsara Head Office for six years.

Yes. In case of any fraud that has been perpetuated without your knowledge, it would be deemed as an internal matter and would not affect your transaction.

Please contact us. We will support you until the completion of the remittance is confirmed.

You can either contact your beneficiary or call the customer service team at the sending location.

The fee varies depending upon the country of origin, type of transfer, and amount. For more information please visit http://samsararemit.com/exchange-rate

Yes, all transactions are recorded. You shall be provided with a signed and stamped receipt at the sending location. In the case of the online model, the receipts are autogenerated

All transfers happen in Real-Time i.e. money payment instruction reach to the paying agency in Nepal within seconds and can be collected then and there.

Your Government Issued Photo I.D. where applicable and the amount you wish to send plus the applicable service fee.

Simply visit our nearest agent and fill out the form at the counter. The attendant of the agency will guide you through the required procedure.

Sending Procedures For customers using:

WorldRemit

Tayrex

Zipcoin

The limit amount per day and per transaction is NPR. 1 million. But, this amount may not necessarily apply to all countries. The transfer limit depends on the destination country and its regulations too

You cannot send money from countries subjected to global economic sanctions like North Korea and Iran.

You have to contact call customer service team at the location from which the transaction was created. The cancellation may be subject to Agent's terms and conditions. Please be aware that cancellations cannot be made if bank transfer or cash pick-up mode has been completed

Samsara Remit has internal and legal obligations to act towards our customers conscientiously and in good faith at all times. If arises as a result of our act or omission, the funds will be returned and you may collect the money from the location of origin.

The transfers are very safe as Samsara Remit uses state-of-art technology system called i-Remit developed by a local vendor which is been widely used by many other domestic and international companies for decades without any discrepancies.

Established on June 1, 2006 under the approval of the Central Bank of Nepal (Nepal Rastra Bank) with the paid-up capital of NPR. 100 million (USD 1 million) Samsara Remit has been striving ever since with a focus on the customer - making it faster, convenient, and affordable, supporting Nepalese migrants globally.

Customer information will NOT be disclosed to third parties for other uses unless otherwise asked to do so by a government body through Central Bank.

 

Please contact Samsara Remit here and we will do our best to address your issues.

If you suspect fraud on a transaction that has not yet been disbursed, please contact our Compliance Unit at 9801050970 or mail it to deepesh@samsararemit.com